PRIVACY POLICY

Privacy Policy

PlusOne Co., Ltd. (hereinafter referred to as "our company") will comply with the Act on the Protection of Personal Information and other relevant laws, regulations and guidelines when handling customer personal information in the online store operated by our company (hereinafter referred to as "this service"), and will establish the following privacy policy (hereinafter referred to as "this policy").

1. Business information

Seller name: Plus One Co., Ltd. Representative name: Representative Director, Shuto Shinji Address: Ogawa Building 202, 2-1-1 Oyodonaka, Kita-ku, Osaka City, Osaka Prefecture, 531-0076
Phone number: 06-6131-7959
Email address: shop@egde.jp
Website: https://egde.jp

2. Definition of Personal Information

In this policy, "personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information, and refers to information that can identify an individual customer (such as name, address, telephone number, email address, purchase history, other descriptions, etc.), as well as information that can be combined with such information to identify an individual.

3. Information to be collected and how it is collected

In providing the Service, the Company may collect the following information:

  • Name, furigana
  • Address, telephone number, email address
  • Account information such as login ID and password
  • Delivery information (name, address, phone number, etc.)
  • Usage information such as purchase history, browsing history, cart information, etc.
  • Credit card information and other information necessary for payment (*This information is managed by the payment service provider, and we may not directly hold card numbers, etc.)
  • Cookies, device information, IP address, browser information, referrer (access source URL), and other access information
  • Information voluntarily provided by customers via inquiry forms, emails, etc.

4. Purpose of use of personal information

We will use the personal information we collect for the following purposes:

  • To provide and operate this service, including product orders, shipping, payments, and after-sales service
  • To contact you regarding order details, delivery status, etc.
  • To respond to inquiries and verify identity
  • To provide account services such as member registration and login functions
  • To provide information on new products, campaigns, sales, etc. (email newsletter distribution, etc.)
  • To conduct surveys, monitor surveys, campaigns, notify winners, and deliver prizes
  • To improve this service, plan and develop new services, and conduct marketing and analysis
  • To prevent unauthorized use and access and to ensure security
  • To contact and respond in accordance with laws, regulations, etc.

5. Use of Cookies, etc.

We may use cookies and other similar technologies in our Services for purposes such as improving the usability of the site, analyzing access status, and optimizing ad delivery.

You can refuse to accept cookies by changing your browser settings, but in that case, you may not be able to use some of the functions of this service.

6. Use of services such as Shopify

Our online store is operated using an e-commerce platform provided by Shopify Inc. (or its affiliates). Your data may be stored through Shopify's data storage, databases and the general Shopify application, and is protected by Shopify's security measures.

For more information about how Shopify handles personal information, please also refer to Shopify's Privacy Policy.
(Example: https://www.shopify.com/legal/privacy )

7. Provision of personal information to third parties

We will not provide personal information to third parties without the prior consent of the customer, except in the following cases:

  • When required by law
  • When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the individual.
  • When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the consent of the individual.
  • When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them to carry out duties prescribed by law.
  • When outsourcing part of the business within the scope necessary to achieve the purpose of use
  • When personal information is provided in connection with business succession due to a merger or other reason.

8. Entrustment of Personal Information

We may outsource services such as product shipping, payment processing, email distribution, system operation, and analysis to external contractors. In such cases, we will endeavor to properly manage and supervise the contractors and ensure that personal information is handled safely.

9. Personal Information Safety Management Measures

We will take necessary and appropriate organizational, personnel, physical and technical safety control measures to prevent the leakage, loss or damage of personal information and to manage personal information safely.

We will also educate and raise awareness among our employees and contractors regarding the handling of personal information, and strive for continuous improvement.

10. Request for disclosure of personal information

You may request the disclosure, correction, addition, deletion, suspension of use, and suspension of provision to third parties of your personal information held by our company.

If you wish to make such a request, we will respond as promptly as reasonably possible after verifying your identity. For specific procedures, please contact the "Inquiries Desk" below.

11. Personal Information of Minors

If you are a minor and would like to use this service, you must obtain the consent of your guardian. If you do not have the consent of your guardian, we may refuse to allow you to use the service.

12. Changes to this Privacy Policy

We may change this policy in response to amendments to laws and regulations, changes to service content, etc. If we make any significant changes, we will notify you by posting a notice on this website or by other appropriate means.

The revised Privacy Policy will take effect from the time it is posted on this website.

13. Contact Information

For inquiries, consultations, requests for disclosure, etc. regarding this policy and our handling of personal information, please contact the following office.

Plus One Co., Ltd. Personal information inquiry contact email address: shop@egde.jp
Reception hours: Weekdays 10:00-17:00 (excluding Saturdays, Sundays, public holidays, and company-designated holidays)

Date of enactment: December 12, 2025 Last revised: December 12, 2025