COMPANY

COMPANY / Company Overview and Notation Based on the Act on Specified Commercial Transactions

Company Overview

Seller PLUS ONE Co., Ltd.
Chief Operating Officer Shinji Suto (Representative Director)
Address Ogawa Building 202, 2-1-1 Oyodonaka, Kita-ku, Osaka-shi, Osaka 531-0076, Japan
Phone Number 06-6131-7959
Inquiries are primarily accepted via email. We recommend contacting us by email to keep a record of the communication.
Email Address shop@egde.jp
Website URL https://egde.jp
Business Hours Weekdays 10:00 AM - 5:00 PM (excluding Saturdays, Sundays, national holidays, and company-designated holidays)
Inquiries received outside business hours will be handled sequentially on the next business day or later.

Notation Based on the Act on Specified Commercial Transactions

Selling Price Tax-inclusive prices are displayed on each product page.
Prices may fluctuate due to sales, campaigns, etc.
Other Fees Required Apart from Product Price
  • Shipping fees (vary depending on shipping method and delivery area)
  • Payment processing fees (may occur depending on payment method)
  • Consumption tax
Payment Methods
  • Credit card payment (VISA / MasterCard / JCB / American Express)
  • Apple Pay
  • Google Pay
  • PayPal
Payment Due Date Credit card payment: Payment is finalized at the time of order confirmation.
*The withdrawal date varies depending on your card company.
Product Delivery Time Products will be shipped within 4 business days after order confirmation, excluding Saturdays, Sundays, national holidays, and company-designated holidays.
Shipping may take longer depending on stock availability and order details.
Delivery Method Delivery will be made by a shipping company designated by us, depending on the order content and delivery area.
Returns and Exchanges Please contact us by email within 7 days of product arrival.
  • Only unused, unworn products with tags attached are eligible.
  • For returns/exchanges due to customer's convenience, the return shipping fee will be borne by the customer.
  • In the case of defective products or incorrect shipments, we will arrange for exchange or refund at our expense.
Order Cancellation Cancellations may be accepted only before shipping preparations begin.
Cancellations after shipping procedures are completed cannot be accepted.

Inquiries and Support

For questions about products, order details confirmation, and other inquiries, please contact us by email.

To ensure prompt and accurate responses, we primarily handle inquiries via email to maintain a record.

Handling of Personal Information

Personal information entrusted to us by customers will only be used within the scope necessary for providing services, such as product shipping, payment processing, and inquiry handling.

Please refer to our Privacy Policy for details.