COMPANY / Company Profile / Information based on the Specified Commercial Transactions Act

Company Profile

Distributor	Plus One Co., Ltd.
Operations Manager	Shinji Shuto (Representative Director)
location	〒531-0076 Ogawa Building 202, 2-1-1 Oyodonaka, Kita-ku, Osaka City, Osaka Prefecture
telephone number	06-6131-7959 We may not be able to answer inquiries by phone due to congestion, etc. For inquiries about products or orders, please use email (inquiry form) whenever possible.
email address	shop@egde.jp
Website URL	https://egde.jp
Opening hours	Weekdays 10:00-17:00 (excluding Saturdays, Sundays, public holidays, and company-designated holidays) Orders and inquiries received outside of business hours will be handled on the next business day.

Description based on the Specified Commercial Transactions Act

Sales price	Prices including tax are displayed on each product page. Prices may change due to sales and campaigns.
Required fees other than the product price	Shipping fee (varies depending on delivery method and delivery area) Various fees (if incurred depending on payment method) consumption tax For details, please refer to the cart screen or usage guide.
payment method	Credit card payment (available brands are displayed on the payment screen)
Payment period	Credit card payment: Payment is confirmed when your order is placed. *The withdrawal date will vary depending on the card company you use.
Product delivery time	Once your order is confirmed, it will usually be shipped within 4 business days (excluding Saturdays, Sundays, public holidays, and company-designated holidays) . Depending on stock availability and the contents of your order, it may take some time for your order to be shipped.
Shipping method	Your order will be delivered by a delivery company designated by our company depending on the order contents and delivery area. For details, please refer to the usage guide or checkout screen.
Returns and Exchanges	Please contact us by email within 7 days of receiving the product. We only accept unused, unworn items with tags attached. In the case of returns or exchanges due to customer reasons, shipping and handling fees will be borne by the customer. In the case of defective products or incorrect deliveries, we will exchange the product for a good one or refund the purchase price at our expense. For detailed conditions, please check the "Returns and Exchanges" page.
Order Cancellation	Cancellations may be accepted only before the order is prepared for shipment. Please contact us by email as soon as possible. Cancellations cannot be accepted after the shipping procedure has been completed.

Inquiries and support

If you have any questions about our products, would like to confirm your order, or have any other concerns, please contact us by email.

It may be difficult to get through to our telephone helpline due to busy times, work-from-home arrangements, etc. We recommend contacting us by email to ensure an accurate record is kept.

Handling of personal information

Personal information received from customers will only be used to the extent necessary to provide services, such as shipping products, making payments, and responding to inquiries, and will not be provided to third parties except as required by law.

For details, please see our Privacy Policy .